Monday, August 16, 2010

I Short Sale's Loan Modification Success Story in Palmdale, CA

T Family

Palmdale, CA 93552


August 6, 2010


Ms. Sona

I SHORT SALE, INC.

22837 Ventura Blvd.

Woodland Hills, CA 91364


RE: PALMDALE, CA 93552


Dear I Short Sale Staff:

Wow! A long journey finally comes to a successful end! We had to put our thanks and deep gratitude in writing, though words fall short of the heartfelt thanks we have for all of you at I Short Sale. We have been blessed to experience and witness, what, sadly, millions of Americans haven't. We can only pray that there are, and will be, many other "I Short Sale" like people out there who sincerely care and diligently work for troubled homeowners.


Every step of the way Sona, Aviva and probably many others who we have never spoken to, but who have nevertheless diligently worked behind the scene to successfully complete our voyage. You all have been extremely professional, honest and attentive to our anxious moments as well as our haunting deadlines. You were always reassuring, encouraging our confidence when we had none.


A very special thanks goes out to Michael Cramer. The guy could easily sell ice in Alaska. Don't get us wrong, Michael isn't a sleazy salesman, but a man with a true gift who puts the party on the other end of his phone - whether it is a client or a bank representative - at ease. He knows his business in and out, and can find a workable solution to a difficult problem that results in a win-win to all parties. In short, Michael cares about the people he serves. We're not just another "file" to lay to rest. His heart is truly in his work and it speaks volumes about who the man is.


We feel like family, you cared about our problems beyond what was on the table, you extended yourselves beyond what was required. We will miss our weekly talks, (but glad we don't have to have them!). Don't be surprised if we call now and then, just to say hello, if nothing else. Again, thanks for your comfort, help, words, and deeds. You have definitely made a mark on this family and we couldn't go on living without sharing the impact you've had on us.


Very Sincerely,

The T Family

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